Shipping policy

Shipping & Delivery Policy

Thank you for shopping at blezbok.co.za. We are committed to delivering your order quickly, safely, and efficiently across South Africa.

Below you will find everything you need to know about our delivery options, processing times, and shipping costs.

Processing Time: All orders are processed within 1–2 business days (excluding weekends and South African public holidays) after receiving your order confirmation email.
Delivery Time: Standard courier delivery takes 5 – 7 business days from the dispatch date.
Tracking: You will receive a notification email with your tracking details as soon as your parcel is handed over to our courier service.

We deliver anywhere within the borders of South Africa using door-to-door courier services.

Note: Deliveries are made Monday to Friday between 08:00 and 17:00. Couriers do not deliver on weekends or public holidays.

Physical Address Required: Because we use door-to-door courier services, we cannot deliver to P.O. Boxes, Postal Agencies, or PostNet Suites. Please provide a street address where someone will be available during business hours.
Accuracy: Please ensure that your contact details, street address, and postal code are entered correctly at checkout. blezbok.co.za cannot be held liable for delivery delays or failed deliveries resulting from inaccurate address details provided by the customer.
Address Changes: If you need to change your delivery address after placing an order, please contact us immediately. Once an order has been dispatched, the address cannot be changed without incurring additional re-routing fees.

All deliveries require a signature upon receipt. Anyone present at the specified delivery address may sign for the parcel. If no one is available:

The courier driver will attempt to contact you on the phone number provided.
A second delivery attempt will usually be scheduled.
If multiple attempts fail, the parcel will be returned to our warehouse, and a re-delivery fee may apply.

Damaged Goods in Transit: If your package arrives visibly damaged, please inspect the contents before signing or request that the driver note the damage. Take photos immediately and contact us within 48 hours of receipt so we can resolve the issue.
Delayed or Lost Packages: If your tracking status shows delivered but you have not received your parcel, or if tracking stalls beyond 7 business days, please contact our support team immediately.

Currently, blezbok.co.za only delivers within South Africa. We do not offer international shipping through our online checkout.

For any questions regarding your delivery status, shipping rates, or order updates, please reach out to us: